The Division of Industrial Accidents is required by the Workers’ Compensation Act to receive and document all records pertaining to workplace injuries. This represents an average of 110,000 documents on 55,000 injuries per year that are processed equating to 80 hours of staff time per week. This was a large and cumbersome drain on resources and an extremely inefficient use of limited staff time.
The Division of Industrial Accidents wanted to adopt an electronic reporting system that was being used by other states, but did not have the same resources that they did to develop it. The Division’s only recourse was to hire a project manager who could facilitate this major undertaking with the Division and DTS. Tonya was hired for this purpose and even with other job duties, she has steered Utah through Phase I of electronic reporting. This has already resulted in 35,000 electronically filed documents; thus, freeing up valuable staff time to better serve the public. Phase II is being developed now using the same tools developed for Phase I.
Tonya has taken ownership of this project and has spent countless hours directing, testing, developing, training, and getting us where we need to be. She has saved Utah money and resources and is a model for implementing efficiency.