The Employee Resource Information Center (ERIC) processes payroll for most state agencies except for:
- Utah Department of Transportation
- Utah Department of Public Safety
- Utah Department of Natural Resources
- Utah Department of Technology Services.
ERIC can assist you with:
| Question | Contact Information |
| General Pay Questions | 801-538-3742 (ERIC) or AskHR on the Gateway |
| Time Sheet Submission or changes after entry screens have closed | Employee Self Serve System (ESS) AskHR to submit an electronic or scanned copy (Preferred Method) Fax: 801-538-3616 Secondary Fax: 801-538-3081 |
| Assistance with accessing ESS information | 801-538-3742 or AskHR online |
State Payroll Contact Information:
- State Payroll Help Desk: (801) 957-7770, payroll@utah.gov (scanned payroll forms and payroll questions)
- Fax: (385) 465-6012 (all payroll forms including security requests)
- Employee Self Service (ESS) issues: 801-538-3742
** Please contact your Agency Payroll Representative or ERIC prior to calling State Payroll **
| Question | Contact | Phone | |
| Answer Questions/Problem Resolution/Provide Assistance | Pam Borman | 801-957-7757 | pborman@utah.gov |
| Child Support/Garnishments/Tax Levies | Lindsay Kibler | 801-957-7744 | lkibler@utah.gov |
| Dual Employment/Retirements/Terminations | Samantha Billings | 801-957-7762 | scbillings@utah.gov |
| Payroll Deductions/Direct Deposit /W-2’s/W-4’s | Sonia Smith | 801-957-7762 | soniasmith@utah.gov |
Questions related to your Chase UCard Payroll Card:
The state no longer offers the Chase UCard Payroll card option, if you have an existing balance or need to contact Chase UCard Center please call 800-330-6828.
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